The Journal
What we have learned about leading — moving early, reading a good year honestly, carrying a decision, and building the people who come after us.
Most of us learned this badly first. You can give away a task and keep the judgement, and what you have then is not delegation — it is surveillance with extra steps.
The most common way an organisation loses two good people at once is by promoting one of them. We have each done it, and we would like to be specific about why it keeps happening.
The hardest change to argue for is the one nothing has forced yet. Between us, it is also the one that has worked best.