Moving while the numbers are good
The hardest change to argue for is the one nothing has forced yet. Between us, it is also the one that has worked best.
- Transformation
- Leadership
The hardest conversation to start is the one where nothing is wrong yet.
Between us we have sat in a good many review meetings across banking, revenue collection, procurement and infrastructure here in Uganda. The pattern is familiar. The quarter has gone well. The room is generous. And the person who raises a structural concern is, by the evidence in front of everyone, arguing against the facts.
So the concern gets noted, and the change gets scheduled for a quarter when it will be easier to justify. By the time it is easy to justify, it is no longer the change that would have worked.
What moving early actually buys
We are not arguing for change as a reflex. Change costs money, attention and goodwill, and an organisation that reorganises every eighteen months is not being bold, it is being unserious. What we have found is that the same change, made from strength, is a different piece of work entirely.
You keep your options. A pilot can be reversed and tried again when nobody is watching the share price. Under pressure, the first attempt has to be the right one.
You keep your people. Transformation announced alongside cost-cutting is heard as one thing, whatever the deck says. Announced in a good year, it can be explained as ambition, and people can see a place for themselves in it.
You keep your credibility. In our experience boards are forgiving of a leader who moved early and had to adjust. They are far less forgiving of one who saw it coming and waited to be certain.
Why it is still hard
Because the reward for acting early is that nothing visible happens.
There is no crisis to point at afterwards, no recovery to claim, no moment where the organisation thanks you. The disaster you prevented leaves no trace in the numbers, and the counterfactual never appears in anyone's appraisal.
That is the honest cost, and we would rather name it than pretend otherwise. Acting early means spending real capital, and some reputation, against a problem that has not yet embarrassed anybody.
Starting the conversation
What has worked for us is to separate the observation from the proposal. Bring the pattern first — the concentration that has crept up, the advantage with an expiry date nobody has written down — and let the room sit with it before anyone has to defend a plan or a budget.
It is a slower way to begin. It also means the conversation is about the organisation rather than about you.
If you are carrying a decision like this at the moment, you are not carrying it as alone as it feels. It is precisely the kind of thing this group exists to rehearse.